Refund Policy

At GRIPLY, we want you to be satisfied with your purchase. If you experience an issue with your order, please review our return and refund policy below.

Returns

We accept return requests within 30 days of delivery.

To be eligible for a return, your item must be unused, in its original condition, and in its original packaging.

To request a return, please contact us at  [shopgriply@outlook.com] before sending any item back. Returns sent without prior approval may not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives.

If your item arrives damaged, defective, or you receive the wrong item, contact us as soon as possible with your order number and photos of the issue.

If your claim is approved, we will provide an appropriate replacement or refund at no additional cost to you.

Change-of-Mind Returns

Returns for reasons other than a damaged, defective, or incorrect product are accepted within the 30-day return period, provided the product meets our return conditions.

Customers are responsible for return shipping costs for change-of-mind returns.

Original shipping charges are non-refundable.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method. Please allow additional time for your bank or payment provider to process and post the refund.

Order Cancellations

If you need to cancel or modify an order, please contact us as soon as possible.

We cannot guarantee cancellations or modifications once an order has entered processing or has been shipped.

Contact Us

For any questions regarding returns or refunds, please contact us at:

shopgriply@outlook.com